Returns & Exchanges
Due to the perishable nature of our functional beverages and snacks, we do not accept returns on food or drink items; however, if your order arrives damaged or you are unhappy with your experience, please reach out to us within 14 days.
Contact Support
Email our customer experience team at [email protected] with your order number and a brief description of the issue.
Provide Documentation
In cases of damaged shipment or incorrect items, please attach a clear photo of the packaging and product received for our quality assurance team.
Review Process
Our team will review your request within 48 business hours to determine eligibility for a replacement or a store credit refund.
Resolution
Once approved, a replacement shipment will be prioritized or a refund will be issued to your original payment method, appearing within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing